If you need to complain, here is a suggested letter, if you have a problem with a company, make your complaint known. If you think the product doesn’t live up to its sales claims, then complain. First, make the problem known to the seller. Calmly and accurately describe the problem and what action you want taken. Keep a record of your efforts to resolve the problem. Allow time for the person you contacted to resolve the problem. Don’t give up if you are not satisfied. Use the following sample complaint letter as a guide to assist you in addressing your problems